Returns, Refunds
Any items must be sent back completely with the original package. All packages should be sent via a trackable method.
Product Types
Within 24 Hours
Above 24 Hours – Before Shippment
Non-customized Items
Full refund
Orders canceled within 3 days, 20% of the price of the items will be incurred as the handling charge.
Orders canceled after 3 days, 40% will be incurred as the handling charge.
Customized Items
Items cannot be resold, none-refundable.
Items cannot be resold, none-refundable.
Return and Exchange
Product Types
Return
Exchange
Non-customized Items
Free shipping – a $7 handling fee will be incurred.Standard Shipping – the $15 shipping fee is non-refundable.
The shipping fee for returning items is to be paid by the customer, we will pay the postage for sending the new items to customer.
Customized Items
Items cannot be resold, none-refundable.
Items cannot be resold, none-refundable.
Note:
1. If you want to return the items, please notify us by email, stating the reason and the order number within 7 days of receipt.
2. Any items must be sent back completely with the original package. All packages should be sent via a trackable method.